Baji Live Privacy Policy — Your Data Is Completely Safe With Us

When you use the baji live website or mobile app, certain information naturally comes to us. This Privacy Policy is written to give you a clear understanding of what that information is, how it is used, and what rights you have.

Baji live believes privacy is a fundamental right. That's why we've built our platform from the ground up to minimise data collection and maximise the protection of whatever information is gathered.

This policy applies to all baji live services — including the website, mobile app, customer service communications, and marketing communications. Your continued use of baji live will be taken as your acceptance of this policy.

Baji live only collects the data that is genuinely necessary to provide you with our services. Here's a full breakdown:

A) Information you provide directly:

• Registration Details: Name, date of birth, mobile number, and email address.
• Identity Verification (KYC): National ID number, or a photo of your passport or driving licence.
• Payment Details: Mobile banking numbers (bKash, Nagad, Rocket) — never your PIN or password.
• Contact: Messages sent to customer service and details of reported issues.

B) Automatically Collected Data:

• Device information: Device type, operating system, and browser version.
• Usage Data: Games played, time spent, and pages visited.
• Network Data: IP address (used for security purposes, not to track your location).
• Log Files: Login timestamps, betting activity, and transaction records.

Baji live uses the information it collects solely for specific and legitimate purposes. Each purpose is clearly explained below:

• Service delivery: Managing accounts, providing betting services, and processing deposits and withdrawals.
• Identity Verification: Completing KYC to prevent fraud and underage access.
• Security: Detecting unusual account activity and alerting you promptly.
• Customer service: To provide accurate responses to your queries or complaints.
• Platform Improvement: Analysing usage patterns to deliver a better experience.
• Relevant promotions: To send you relevant offers based on your preferences (you can opt out at any time).
• Legal Obligations: Compliance with lawful directives from relevant authorities.

Baji live never sells your data. However, in certain limited circumstances, specific information may be shared with trusted partners:

Information is shared when:

• Payment Gateway: Only the information required to complete transactions with bKash, Nagad, or Rocket.
• Technology Partners: Server hosting and cybersecurity providers — all bound by strict confidentiality agreements with us.
• Legal Obligations: When required by a court order, government investigation, or lawful directive from a regulatory authority.
• Fraud Prevention: Sharing information with relevant authorities to help prevent major financial fraud.

Your data is never shared with:

• Advertisers or marketing companies.
• With any other gaming or betting platform.
• Data brokers or data resellers.
• For any commercial purpose without your consent.

Baji live uses cookies and similar technologies to enhance platform performance. Cookies are small data files stored in your browser.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.

Baji live does not retain your data longer than necessary. Retention periods are defined based on the type of information:

Once the retention period expires, your data is securely deleted or anonymized so it can never be linked back to you.

As a baji live user, you have several important rights regarding your data. These rights belong to you, and we are committed to honouring them:

Baji live is strictly for users aged 18 and above. We do not collect data from anyone under 18, and any such account will be closed immediately upon discovery.

If a parent or guardian discovers that their child under 18 has created a baji live account, please contact us immediately. We will close the account without delay and delete all associated data.

We verify the age of every new account and request additional proof when anything seems suspicious. Child protection is a top priority for us.

Baji live may update this Privacy Policy as needed. When changes are made, we follow the process outlined below:

• For minor changes, only this page will be updated with a revised date.
• If significant changes are made, you will be notified in advance via SMS to your registered mobile number or by email.
• For significant changes, a separate notice may be displayed upon login.
• If you disagree with any updated policy, you'll have the option to close your account.

We recommend revisiting this page from time to time — especially after receiving a notice of any major changes.

If you have any questions about this Privacy Policy or wish to make a request regarding your data, please get in touch with us:

We'll do our best to respond within 30 business days of receiving your request. For urgent matters, reaching out via live chat will get you a faster resolution.